Privacy Policy

Diablo Mobile Mechanic LLC
Effective Date: July 22, 2025

At Diablo Mobile Mechanic LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the California Consumer Privacy Act (CCPA) and other applicable laws.

1. Information We Collect

We may collect the following information when you request or receive services:

• Contact information: name, phone number, email, address

• Vehicle information: VIN, license plate, mileage, service history

• Payment information: processed securely through third-party providers

• Service records: estimates, invoices, authorizations, and warranty claims (as required by the Bureau of Automotive Repair)

2. How We Use Your Information

Your information is used for:

• Preparing estimates, invoices, and repair orders

• Performing authorized repairs and services

• Scheduling, communicating, and following up on service requests

• Warranty claim processing and recordkeeping

• Compliance with BAR and state/federal regulations

3. How We Share Information

We do not sell your personal information. Data may be shared only with:

• Service providers (e.g., parts suppliers, payment processors, diagnostic platforms)

• Regulatory authorities when legally required (e.g., Bureau of Automotive Repair, EPA)

• Tekmetric, our shop management software, which securely stores and manages repair records

4. Your Privacy Rights (CCPA)

As a California resident, you have the right to:

• Request access to the personal data we maintain about you

• Request deletion of your personal data (subject to recordkeeping requirements)

• Opt out of any sharing of data for marketing purposes

To exercise your rights, email us at diablomobilemechanic@gmail.com or call (925) 466-2453.

Non-Discrimination: We will not discriminate against you for exercising your CCPA rights (for example, by charging different prices, providing different service levels, or denying services).

5. Data Retention & Security

• We retain records for at least 3 years as required by BAR regulations.

• Data is stored securely in Tekmetric and with trusted third-party service providers.

• We use commercially reasonable safeguards to protect against unauthorized access, disclosure, or misuse of data.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at www.diablomobilemechanic.com/privacy with a revised effective date.

7. Contact Us

For questions about this Privacy Policy or your data rights, contact:

Diablo Mobile Mechanic LLC
Danville, CA 94506
Phone: (925) 4-MOBILE / (925) 466-2453
Email: diablomobilemechanic@gmail.com